FAQ'S

Please find the most frequently asked questions by our guests

FAQ

Frequently Asked Questions

How many people can fit in one room?

Triple room @ max of 3 pax / Quad room @ max of 4 pax

How to make booking?

Temporarily we only accept booking through whatsapp.

For individual booking we only accept full payment.

For group booking we accept 50% of the booking fees and the balance of 50% can be made 2 weeks before check-in.

How much is the room deposit?

Rm50 is required before check-in and it’s refundable during check-out

Check-in & Check-out time?

Check-in : 2.00pm

Check-out : 12.00pm

What is provided in the room?

Kettle, Bottled water, 3 in 1 coffee, cups, prayer mat

What provided in the bathroom?

Water heater,towels, soap and shampoo

Is there TV in the room?

No, But you can watch a 50′ inch with astro channel at the cafe

Is there any fridge in the room?

No, but if you have anything to keep in the fridge then you may use our fridge at the cafe

Is iron and hairdryer availble in the room?

No, you may ask from our reception counter and will send it to your room

Is there any wifi available?

No, but you may us your own internet data with no problems of signal

Can we bring outside food?

Yes, you can but only packed food is allowed and we need your good cooperation to clean after using the area

Can we cook or do BBQ in the resort?

Sorry, We don’t allow

What time is swimming pool close?

We open daily from 8.00am – 10.00pm

All activities can walk in or must book earlier?

For big group activities you need to inform 2 days in advance.

For individual activities you may walk in and it depends on availability.

If you have any other questions, please free to contact us!

Or whatsapp: +6016 925 8585

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